Effective management of stakeholder information across an enterprise has been a constant challenge to energy companies, especially those with an ever-growing need to do more with less, and while continuing to meet regulatory obligations. Communication with stakeholders and managing stakeholder relationships are integral to good business practices, and a positive indicator of progressive corporate culture. Proper management of, and timely access to stakeholder information is critical with regard to emergency response situations, public consultation programs, decision support, project design constraints, and asset accessibility for maintenance programs.
Stakeholder Management for the Enterprise
The Safe Neighbor Database is a stand-alone application providing the ability to store, manage, report, integrate, query, and visualize stakeholder information. This application provides a simple and flexible interface for viewing and editing data and is backed by a rich data model capable of managing stakeholder information across the corporation.
Data managed in the Safe Neighbor Database is seamlessly integrated into a variety of core workflows such as:
Structures for Class Location Analysis
Emergency Response and Evacuation
Parcel Ownership for Land Access
Reporting on Outstanding Commitments
Sensitivity Analysis for Areas of Operations
Pre-job Safety Meetings for Land Agents
Safe Neighbor is an effective tool for tracking events regarding in-person contact, phone conversations, corporate commitments, specific instructions around land access, and any other special information needed when managing relationships.
Built with today’s Energy companies in mind, the Safe Neighbor Database encompasses a wide range of jurisdictions, accounts for the natural variety of structured (e.g. addresses) and unstructured data (e.g. document attachments), and contains support for more than a half-dozen different land parcel survey systems.
When implemented in your organization, the Safe Neighbor Database becomes the single source of stakeholder information for all departments.
General Capabilities
Safe Neighbor links stakeholders with their assets such as parcels, structures (e.g. house, cabin, farm building), equipment, and livestock and tracks information about these assets too. The database seamlessly manages the complex many-to-many relationships encountered for land parcels and stakeholders while also maintaining the relationship type for each stakeholder (e.g. tenant, owner, etc.).
The multifaceted aspects of managing the lifecycle of events are fully encapsulated in the Safe Neighbor Database and include crucial auditable information such as event type, contact method, consent type, date, corporate representative, issue discussed, corporate commitment and follow-up requirements, documents provided, and resolution of commitments.
Safe Neighbor simplifies the workflow for data entry and also allows for bulk loading from other systems and data files.
Geographic Information System (GIS) Integration
The data model for the Safe Neighbor Database is designed for ease of integration with a Geographic Information System (GIS) and especially for integration with ESRI ArcGIS. Integration is accomplished in two distinct manners, both of which are transparent to users of the GIS and result in the ability for the Safe Neighbor Database to be used in spatial analysis tasks, such as, Class Location and dispersion modeling, spatial querying and filtering, mapping of land parcels and structures, and integration with mapping or alignment sheet creation.